In-company training Maris Properties in association with CB Richard Ellis
On the 19th and 20th of July the team Maris | Part of the CBRE Affiliate Networkhad in-company training.
The training "Active sales: systems of assured customer acquisition" was arranged by the company "Capital Consulting" and took place in the office of Maris | Part of the CBRE Affiliate Network.
The main goal of the training was to determine strong suits of the members of our company and find optimal ways to improve their skills.
The analysis of existing system of sales in the company, determination of weakness of idle reserves, mastering of psychotechnics which further the optimization of brokers' work, development of retrieval system and stabilization of the customers are the key aspects of the training which help to change the attitude of the members of the company to the process of selling and improving of their professionalism.
As a result of the training the members of our company got acquainted of ways of contacting with different customers, learned to convince and stand up their contradictions. The training was ministerial to create working spirit, expanded a range of motives of brokers' activity and also made the collective to look differently at some inevitable difficulties in work, having shown new ways of decision of challenges.
: "Real estate object owners call on us with the main task - to fill out their buildings with tenants or to sell their objects. That is why the ability to diligently look for and find potential tenants/customers and to effectively inform them bout advantages of proposed objects is the manual skill of a broker. We are willing to improve our knowledge and perfect our skills necessary to complete main tasks of our customers. I think during this training we have found ways to raise effectiveness of our work".
Comment by "On the last training , observing from outside educational negotiations of our colleagues we have seen and heard the basic mistakes which we make at different stages of transactions for example, while talking bout price , terms of rental agreement, positioning of competitive advantages of a project etc. Not being involved in emotion of talks but estimating them form outside, rationally, as an expert, we could see "bottlenecks" of the process more precisely. It was very useful to analyze collectively actual central points of sails. There was both brainstorm and "quasi"- competition. Everything that the colleagues read and learned about sales technology earlier, we could speak alive, having received there and then the appraisal of strict but very friendly jury - our colleagues. On the training we structured and represented some methods we possessed by intuition, of some methods we heard about for the very first time. The part "Work with objections" seemed more useful to me, each department played their specific objections. Skills and knowledge in theory of active sales - is one of the main components of successful broker that is why structuring, analysis, up-grade of this intellectual resource - absolutely necessary process for us".